Calon Cymru Fostering is part of BSN Social Care Ltd which also includes Nexus Fostering and Blue Sky Fostering. This privacy policy explains how we use any personal information we collect about you when you use the website and make an enquiry in accordance with the General Data Protection Regulations 2018.

Note: ‘Us’ refers to Calon Cymru Fostering ‘You’, ‘User(s)’, ‘Visitor’ refers to any person who uses this website. This website is owned and controlled by Calon Cymru Fostering.

What we collect

We collect information about you when you submit an enquiry form or sign up to an event. This information includes contact details such as your name, email address, telephone number and postal address. By continuing with the enquiry process Calon Cymru Fostering will be required to collect data categorised as sensitive personal data to help us understand your current situation as a potential Foster Carer, this may include but is not limited to your gender, marital status, sexuality, age, health and related experience. The enquiry process includes submitting an enquiry form via the website, email enquiries, telephone enquiries, attending an event and the initial home visit.

Website visit information is collected using cookies. This information lets us keep track of “how many” times users are doing specific things – like visiting our site each month or what they are searching for – without being able to personally identify the user (unless they specifically tell us). More information on Cookies and how to restrict these is available below.

What we do with the information we gather

We collect information about you to process your enquiry and contact you about becoming a Foster Carer with Calon Cymru Fostering. You will be contacted by telephone and/or email with information about becoming a Foster Carer and to arrange an initial home visit should you wish to progress your enquiry.

We will use information to record your attendance at a Calon Cymru Fostering events which form a part of the enquiry process.

We use the non-identifiable information gained from website cookies to analyse trends and statistics on the way users use the website. We use all this information to improve our content, plan site enhancements, and measure overall site effectivenessWe require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Guidance as to how the information is stored

Your identifiable information will be stored securely by Calon Cymru Fostering on both electronic and cloud based databases. Our cloud based databases are provided by Social Care Network Solutions Limited and are controlled and accessed by Calon Cymru Fostering. Our IT services providers Objective Computing Limited have limited access to some electronic databases. All of our outsourced service providers comply with GDPR to ensure data is stored confidentiality and securely.

Your information given to Calon Cymru Fostering at the initial enquiry stage will be stored for a maximum of 1year and 1month from the date of enquiry. This is to allow us to report to the Government Department CIW on yearly enquiry figures. No personal data is transferred to CIW as part of this report.

If you receive an Initial Home Visit (IHV) your personal data will be stored for a period of 10 years. If you decide to enquire to foster with Calon Cymru Fostering again; the information obtained in the IHV will inform part of the enquiry process.


By making an enquiry you are agreeing to receive information on becoming a Foster Carer with Calon Cymru Fostering. You will be contacted by a member of our team by telephone and/or email.

You may opt out of receiving this information at a later date by contacting

Access to your information and your right to be forgotten

You have a right to request a copy of the information we hold about you. If you would like a copy of some or all of your personal information, please email us at You may ask us to correct or remove any information you think is inaccurate.

If you would like to have your personally-identifiable information removed from our databases please email We are required to hold residual information regarding enquiries, but this will not contain personally-identifiable information.

Other Websites

Our website may include links to other third-party websites. This privacy policy only applies to You should read the privacy policies on other websites should you click on any links.

Changes to our Privacy Policy

We keep our privacy policy under regular review and will place any updates on this web page. This privacy policy was last updated on 24 May 2018

How to contact us You can contact us should you have any questions about our privacy policy or the information we hold about you: Email: Telephone: 029 2081 1173

Cookies Policy

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies on sites we build to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website however.

How to remove cookies

You can set your browser to not accept cookies and the following website can help you remove cookies from your browser. However please be aware that some aspects of our website may not function as well if cookies are disabled. If you would like to know how to remove cookies, please visit


Cookies used on our sites

Cookie – Universal Analytics What we use them for
_ga This is used by Analytics to calculate visitors, session, campaign data, etc… Expiration time is set to 2 years and it reset each time when visitor hits a page. No personal information or data is stored
_gat Described by Google as “Used to throttle request rate”(no more information is available about this cookie). Expires in 10 mins


How to manage cookies

Our cookies do not store financial information, or information which is capable of directly identifying you (such as your name or address). Cookies simply allow our website to retrieve this information in order to personalise and improve your experience of our website.

However, if you wish to restrict, block or delete cookies provided by our site – or any other website – you can use your browser to do this. Each browser is different so check the ‘Help’ menu of your particular browser to learn how to change your cookie preferences, or use the following on your particular browser.

  1. Click on the ‘burger menu’ icon (three horizontal lines, one above each other), within Firefox – this is located to the right of the address bar
  2. Select Preferences
  3. Select the Privacy panel from within the pop up
  4. From the History section, change the “Firefox will” drop down select and “Use custom settings for history
  5. ”Un-check “Accept cookies from sites”
  6. Click OK
Google Chrome
  1. Click on the ‘burger menu’ icon (three horizontal lines, one above each other), within Chrome – this is located to the right of the address bar
  2. Select “Settings”Client on the “Show advanced settings” link to unveil the additional settings
  3. Click “Content Settings” in the “Privacy” section
  4. A pop up will appear, and under the “Cookies” section select “Block sites from setting any data”
Internet Explorer
  1. Click the gear-wheel icon in the top right corner of the browser
  2. Click Internet Options
  3. Navigate to the Privacy Tab
  4. Set the slider to “High” or above
  5. Click OK to confirm
  1. Go to Safari Preferences (Cmd ,)
  2. Click the “Privacy” icon
  3. Choose “Cookies and website data” as “Always block”
  4. Close window

Please bear in mind that if you do this, certain personalised features of this website and others cannot be provided to you.

Third Party Cookies

To help improve your experience of our site we use content from other sites to help users and improve usability for example Google Maps for store locators. We also use social sites such as Facebook and Twitter In to allow businesses to communicate with their clients along with analytics to help improve user experience. We don’t control these sites and we suggest you read their cookie policy to see which ones they use and how to manage them.

Third-party  cookies What their cookies are used for
Google We use Google Maps to show our location.Googles privacy policy:
Social Tools We take advantage of social networks and like to share our content with friends across these networks, such as twitter, you may receive cookies from these websites. We are not in control of these third-party cookies, if you’d like to learn more about them – visit their websites.Facebooks privacy policy privacy policy
Further information

If you wish to learn more about cookies in general and how to manage them, visit

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